Payment Policy

Effective Date: January 7, 2025

At ModernBina, we strive to make your shopping experience as seamless as possible. This Payment Policy outlines the terms and conditions under which payment for products purchased through our website, modernbina.com, is processed. By making a purchase, you agree to the following terms and conditions.

1. Payment Methods Accepted

We accept the following payment methods for orders placed on modernbina.com:

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover. Please ensure that your card is authorized for online transactions.
  • PayPal: You can securely use your PayPal account to make payments for your order.
  • Other Payment Methods: We may offer additional payment methods such as Google Pay or Apple Pay, depending on your region and the payment options available at checkout.

We prioritize the security of your payment details and use encrypted connections for all transactions.

2. Security of Transactions

We employ SSL (Secure Socket Layer) encryption technology to safeguard your personal and financial data. Our payment processing systems adhere to industry standards for security and privacy.

  • Secure Transactions: All data entered during the payment process, such as credit card details, is encrypted and transmitted securely to prevent unauthorized access.
  • Payment Gateway Compliance: Our website utilizes reliable and compliant payment gateways, including PayPal and others, which follow international security standards (PCI DSS compliance) to protect your financial information.

3. Payment Authorization and Verification

Once you submit your payment details, we perform an authorization and verification process to ensure the payment method is valid and the funds are available for the transaction. We may ask for additional verification for security purposes.

  • Authorization Hold: Upon submission of an order, an authorization hold will be placed on your payment method. This hold verifies that the payment method is valid and the necessary funds are available.
  • Payment Confirmation: After your payment is successfully processed, you will receive an order confirmation email with all details of your transaction, including the items purchased, total cost, and estimated delivery time.

4. Taxes and Duties

The prices on modernbina.com are inclusive of applicable taxes, where required. The sales tax rate may vary based on your location and is calculated during checkout.

  • European Union Orders: For EU customers, VAT (Value Added Tax) will be automatically included in the prices displayed on the website.
  • International Orders: For non-EU customers, the applicable duties and taxes for international shipments may not be included in the total price at checkout and are the responsibility of the customer. Customs duties, taxes, and import fees may be charged by local authorities when the package arrives in the destination country.

5. Payment Issues

If we encounter any issues during the payment process, such as insufficient funds, payment authorization failure, or suspected fraud, we will notify you via email and request an alternative payment method.

  • Failed Transactions: If your payment is not authorized or processed, we will provide you with instructions to resolve the issue and attempt the transaction again.
  • Order Cancellation Due to Payment Failure: We reserve the right to cancel any order that cannot be processed due to payment issues. In such cases, you will be notified and your order will not be shipped.

6. Refunds and Chargebacks

Refunds will be issued to the original payment method. If a refund is requested, it will be processed within a reasonable timeframe, typically 5–10 business days, depending on the payment method used.

  • Chargebacks: If you initiate a chargeback, it may delay the refund process and incur additional charges. We ask that you contact us directly for any payment disputes before initiating a chargeback to resolve issues efficiently.

For further inquiries related to payments, please reach out to our customer support team at: