Sales Policy

Effective Date: January 7, 2025

Welcome to ModernBina! We aim to provide you with high-quality cosmetic products and ensure a smooth shopping experience. The following sales policy explains how we manage sales transactions on our website modernbina.com. By purchasing from our website, you agree to the terms outlined below.

1. Product Information and Availability

At ModernBina, we strive to provide accurate and up-to-date product information. However, we cannot guarantee that all product descriptions, pricing, and availability will be free from errors. We reserve the right to correct any inaccuracies without prior notice.

  • Product Availability: All products are subject to availability. In the event a product is out of stock, we will notify you promptly and may offer an alternative or refund.
  • Product Descriptions: We make every effort to accurately describe the products listed on our website. However, color, texture, and packaging may vary slightly due to lighting or manufacturer updates.

2. Pricing and Payment

All prices are listed in EUR (or your respective currency) and are inclusive of applicable taxes unless otherwise specified. Shipping costs may be calculated separately and will be added to the total at checkout.

  • Pricing Errors: We make every effort to ensure the accuracy of prices. However, in the event of a pricing error, we will notify you of the discrepancy and offer a chance to review the order.
  • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment systems.
  • Security: All transactions on modernbina.com are encrypted for your safety. We ensure your personal and payment details are secure.

3. Order Confirmation

Once your order is placed, you will receive an email confirmation. Please review the details carefully. If you find any discrepancies, contact us immediately. An order confirmation is not a guarantee of product availability.

  • Order Processing: We process orders as quickly as possible, typically within 24-48 hours. If there are any issues with your order, you will be contacted for resolution.
  • Order Cancellations: If you wish to cancel or modify your order, please contact us as soon as possible. We cannot guarantee cancellations after an order has been processed or shipped.

4. Shipping and Delivery

We offer various shipping options depending on your location. Delivery times and shipping costs may vary. Shipping costs will be calculated at checkout.

  • Domestic and International Shipping: We ship worldwide, with different rates for international and domestic orders. For specific shipping charges, please check at the time of checkout.
  • Order Tracking: Once your order has been shipped, you will receive a tracking number to follow the status of your shipment.
  • Delivery Times: Delivery times depend on the destination and selected shipping method. Delays may occur due to external factors such as customs clearance or shipping carrier issues.

5. Returns and Refunds

If you are not satisfied with your purchase, you can return the items according to our Refund and Returns Policy.

  • Return Period: You can return products within 30 days from the delivery date, provided the items are unused and in their original packaging.
  • Refunds: Once the returned items are received and inspected, we will issue a refund to your original payment method, excluding shipping fees (if applicable).

6. Product Warranty

We offer a product warranty for any manufacturing defects. If you receive a product that is defective, please contact us immediately, and we will offer a replacement or refund, subject to the terms in our returns policy.

  • Warranty Period: Our standard product warranty lasts for 6 months from the date of purchase.
  • Claims Process: You must submit a warranty claim with proof of purchase and photographs of the defect.

7. Customer Support

For any issues or questions regarding your purchase, please contact our customer support team at:

We are happy to assist with order inquiries, product information, and return processing.